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NAMESDIRECT PRIVACY STATEMENT
This Privacy Statement discloses the privacy practices for
NamesDirect, Inc. ("NamesDirect", “We” or “Us”)
and how it treats the information that NamesDirect collects and
receives, including information related to your past use
of NamesDirect products and services. This policy does not apply
to the practices of companies that NamesDirect does not own or
control, or to people that NamesDirect does not employ or manage.
1. The information collected by NamesDirect.
2. Communications from NamesDirect
3. How information collected by NamesDirect is used..
4. Correction/Updating Personal Information
5. Opting Out
6. Terminated NamesDirect Accounts
7. Use of the NamesDirect Website by Persons Under Age 13
8. Linking to Third Party Websites
9. Users Must Keep Their Passwords Private
10. Changes to Our Privacy Statement
11. Final Statement
1 Information Collected by NamesDirect
We will not knowingly use information collected on this website
to others in ways different from what is disclosed in this
statement. NamesDirect collects information from our users
at several different points on our website.
For purposes of this Privacy Statement, “Personally
Identifiable Information” refers to information that
can directly identify an individual; for example, such information
may include an individual's name, mailing address, phone
number or email address.
1.1 Information that Is Automatically Collected
We use IP addresses, with the help of a business partner,
to analyze trends, administer the website, track users’ movements,
and gather broad demographic information for aggregate
use. IP addresses are not linked to Personally Identifiable
Information.
1.2 Information that Is Collected by Cookies
A cookie is a piece of data stored on a user's hard drive
containing information about that user. By setting a cookie
on our website, the user would not have to log in with
a password more than once, thereby saving time while on
our website. If a user rejects the cookie, they may still
use our website. The only drawback to this is that the
user will be limited in some areas of our website. Cookies
can also enable us to track and target the interests of
our users to enhance the experience on our website. Some
of our business partners use cookies on our website (for
example, advertisers); however, we have no access to or
control over these cookies.
1.3 Information that Is Actively Submitted to NamesDirect
Registrations and Orders. In order to register a domain name
or order services from this website, a user must create
an account and complete a registration process. During
the account creation process, a user must provide contact
information (such as name and email address) so that we
can stay in touch with our users. This information is also
used to fulfill order and registration requests. To pay
for a domain name registration or for other service ordered,
a user must provide contact information (such as name and
shipping address) and financial information (such as a
credit card number and its expiration date). This information
is used for billing purposes, with the help of our business
partner, and to fill users’ orders. If we have trouble
processing an order, this contact information is used to
get in touch with the user.
Tell-A-Friend. If a user elects to use our referral service
for informing a friend about our website, we ask them for
the friend's name and email address. We will automatically
send the friend a one-time email inviting them to visit the
website. We store this information for the purpose of sending
this one-time email. The friend may contact us at
or go directly to http://www.namesdirect.com/support/support.php
to request the removal of this information from this database.
1.4 Third Party Advertisers on NamesDirect's Website
We use third-party advertising companies to serve ads (using
methods that include Pixel Tags and Clear Gifs) when you
visit our website. Third-party advertising companies also
separately place or recognize a cookie file on your browser
in the course of delivering advertisements to this website.
These companies may use information (not including your
name, address, email address or telephone number) about
your visits to this and other websites in order to provide
advertisements about goods and services of interest to
you.
1.5 Information NamesDirect Obtains from Third Parties
Supplemental Information Collected. In certain circumstances,
in order for our website to properly fulfill its obligation
to our users, it is necessary for us to supplement the
information we receive with information from third party
sources. For example, to determine if our users qualify
for a dotPartner account, we use their name and business
information to request a credit report.
NamesDirect Accounts Created by a Third Party on Your Behalf.
If you received your domain name from someone else, without
registering for it yourself, your domain name may belong
to a "managed domain." In a managed domain, the
administrator of a company with whom you have a business
relationship (for example, your ISP) can create your domain
name for you. You can then use the domain name like any other
domain name. The administrator, however, has access to the
domain name and can edit your NamesDirect profile, reset your
password, and manage the NamesDirect account without your additional
consent. In addition to the terms mentioned in this Privacy
Statement, an account created by a third party allows any
of your Personally Identifiable Information within that account
to be available to that third party as if they were you.
We have no access to or control over the third party to prevent
their disclosure of your information.
2 Communications from NamesDirect
Welcome Emails and General Correspondence. We send a welcoming
email to the email address associated with the account
a user has created to verify the users password and username.
This process is designed to prevent e-mail addresses from
being used without permission in the creation of a NamesDirect
account. Established users will occasionally receive information
on products, services, special deals, and a newsletter.
Out of respect for the privacy of our users we present
the option to not receive some of these types of communications.
Please see our opt-out options below.
Site and Service Updates. We send the user website and service
announcement updates. Users are not permitted to unsubscribe
from service announcements, which contain important information
about the website and/or service. We may communicate with
users to provide services that users request or to discuss
issues relating to their account.
Surveys & Contests. From time-to-time our website requests
information from users via surveys or contests. Participation
in these surveys or contests is completely voluntary and,
as such, the user has a choice whether or not to disclose
this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level).
3 How Information Collected by NamesDirect Is Used
Demographic Information. We will share aggregated demographic
information with our partners and advertisers. The aggregated
demographic information is not linked to any Personally
Identifiable Information that can identify any individual
person.
Communicating with Our Users. We use Personally Identifiable
Information (such as your name, telephone number or email
address) to communicate with our users when they have questions,
concerns or comments about their accounts or the services
that we provide. If you contact us, we may or may not delete
your emails or voicemails to us.
Information Shared With Third Parties. We share information
with third parties as required by ICANN and in order to give
our customers access to a great variety of services. Specifically,
we may do the following:
·
Submit the name, postal address, e-mail address, and phone
numbers associated with the registrant, administrative, technical
and billing contacts of a domain name to the appropriate
Registry or registration database. This information is included
in a publicly available 'Whois' database, in accordance with
ICANN rules. This sharing of information is required by ICANN
rules.
·
Use a credit card processing company to bill users for goods
and services. These companies do not use Personally Identifiable
Information for any use other than credit card processing;
however, we will not be responsible or liable for use of
the information required by credit card companies in contravention
of their policies, contractual obligations or general good
business procedures.
·
Partner with third parties who provide services to our users.
When the user signs up for or agrees to receive a specific
service provided by the third party (i.e. PostMasterDirect
advertisements), we share the information that is needed
for the third party to provide the services.
·
Share the publicly available domain contact information submitted
by our users for inclusion in the Whois database with third
parties. We do not control the use of this Personally Identifiable
Information by third parties.
·
Share your Personally Identifiable Information with other
entities that are owned by NamesDirect, that own NamesDirect, or
have some sort of corporate ownership relationship with NamesDirect.
Addressing Legal Issues. Further, we provide Personally
Identifiable Information to respond to subpoenas, court orders,
or legal process, or to establish or exercise our legal rights
or defend against legal claims. Further, we believe it is
necessary to share Personally Identifiable Information in
order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential
threats to the physical safety of any person, violations
of NamesDirect's terms of use, or as otherwise required by law.
Sale or Transfer of NamesDirect. If all or a portion of NamesDirect
is transferred, sold, merged, ceases operations, goes bankrupt,
or is otherwise involved in a transaction where the ownership
or management of NamesDirect is changed (individually or collectively,
a “Transaction”) then your Personally Identifiable
Information or other user information may be transferred
or assigned to a third party as part of the Transaction.
4 Correction/Updating Personal Information
Users must provide accurate and correct contact information
(name, postal address, e-mail address, phone number) for
their domain name(s) Registrant, Administrative, Technical
and Billing contacts, which will be listed in a publicly
accessible 'Whois' database, in compliance with ICANN rules.
If a user's Personally Identifiable Information changes
(such as a zip code), or if a user no longer desires NamesDirect's
services, we will provide a way to correct, update or remove
that user's personal data provided to us. This can usually
be done under online account management (on your own) or
by emailing our user Support Group for assistance.
5 Opting Out
Users are provided an opportunity to “opt-out” of
having their information used for purposes not directly related
to the services they request. Users who no longer wish to
receive our newsletter or promotional materials from us may
opt-out of receiving these communications by replying and
typing ‘unsubscribe’ in the subject line in the
email or email your request to .
6 Terminated NamesDirect Accounts
If your NamesDirect account is terminated or cancelled (regardless of whether it
was voluntary), all of your Personally Identifiable Information will remain
on our servers. We retain and use your Personally Identifiable Information
as necessary to enforce our policies or to address contractual issues, and
may contact you for future marketing or promotional purposes.
7 Use of the NamesDirect Website by Persons Under Age 13
This website is not intended for use by anyone under the
age of thirteen (13), and any individual under such age
should not provide us with Personally Identifiable Information.
We do not knowingly contact, market to, solicit, collect
or use Personally Identifiable Information from or about
any individual under the age of 13. It is possible that
by fraud or deception we may receive information pertaining
to children under 13. If we are notified of that we have
personal information regarding a person under the age of
13, as soon as we reasonably verify the information, we
will either obtain parental consent or otherwise delete
the information from the account and/or service. However,
the information may remain on a log in our servers. If
you want to notify us of our receipt of information by
children under 13, please do so by emailing us at: .
8 Linking to Third Party Websites
This website contains links to other websites. Please be
aware that we are not responsible for the privacy practices
of such other websites. We encourage our users to be aware
when they leave our website and to read the Privacy Statements
of each and every website that collects Personally Identifiable
Information. This Privacy Statement applies solely to information
collected by this website.
9 Users Must Keep Their Passwords Private
Users are required to keep their account passwords confidential
and to not share this information with others. If you choose
to reveal or share your password and NamesDirect account name,
we are unable to guarantee the security of your account.
10 Changes to Our Privacy Statement
This Privacy Statement may change, and use of information
that we gather now is subject to the Privacy Statement
that is in effect as of the time of use. You are responsible
for periodically checking our Privacy Statement. You may
opt-out of any posted change to our collection, use or
disclosure of your personal information by sending an e-mail
to . If we make minor changes to this
Privacy Statement, the changes will be immediately effective
upon posting the revised Privacy Statement to the website.
If we make material changes to this Privacy Statement or
in how we will use or collect your Personally Identifiable
Information, we will prominently post a notification on
our website of the changed Privacy Statement ten (10) days
prior to implementing the change. The date at the bottom
of this Privacy Statement is the date that the Privacy
Statement is effective.
If you have any questions about the security at our website,
you can send an email to .
11 Final Statement
NamesDirect will use your information in accordance with the
Privacy Statement that is currently in effect. If you have
any questions about the security at our website, you can
send an email to .
(Effective Date – November 18, 2004)
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